Maintain performance and efficiency of the target operating model, through continuous monitoring
Why
Devoteam
Monitor performance and efficiency
Provide optimized reporting with KPIs to monitor performance and efficiency of the new operating model, from services delivered to processesDefine and manage continuous improvement plan
Based on reporting, anticipate issues and implement realistic and concrete action plans to reach performance KPI targetsManage toolset lifecycle
Optimize the set of tools used to support processes, including technical and financial topicsOptimize service management processes
Maintain efficiency of processes supporting the target operating model
